Terms and conditions
Recurring billing and subscription management
We charge on a recurring monthly basis.
Customers can cancel at any time by reaching out to firstname.lastname@example.org
You will be notified 7 days before payment of the following month's recurring subscription.
You may cancel (via email) up to 48 hours before the following month's subscription is charged.
If 48 hours notice is not given, we will work with you to cancel beforehand but we may need to charge a small fee due to processes that will already be taking place to prepare for your service the following month.
We cannot refund subscriptions that have been paid and will therefore, provide service as normal for the remainder of that month.
Any service that is paid for via monthly subscription will be deactivated at the end of billing period as opposed to the point of cancellation.
This includes websites, testimonial management, automations etc unless otherwise agreed (e.g. ownership transfer after 18 months). We will work with you to export data or anything else required for you to move swiftly without issues to another provider.
We are working on a solution where this will be automatically managed by the customer at any time but for now, we are always reachable via email.
Solar on steroids is a brand owned by Jude Cornish.
Previously, solar on steroids/Jude Cornish operated using the trading name rightokso.
However, upon specialising to servicing solar firms. Jude has decided to operate as solar on steroids to showcase this commitment.
rightokso as a trading name and rightokso.com is being phased out. Jude will continue to operate solely under solar on steroids.